Shipping Policy
At Colours Across, every artwork is handled with care to ensure it reaches you safely and in perfect condition. Below you’ll find all the information you need about our UK delivery service and international delivery options.
Where We Ship
We offer free delivery on all orders within the United Kingdom.
International delivery is also available by arrangement. If you would like an artwork delivered outside the UK, please contact us before purchasing. We will be happy to provide a personalised shipping quote based on the artwork and destination.
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Please note that international customers may be responsible for any applicable customs duties, import taxes or local charges.
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Delivery Costs
Delivery is free on all UK orders.
For international orders, delivery costs are calculated individually depending on the destination, size, weight and specific shipping requirements of the artwork.
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Dispatch Times
Curated Pieces - Artworks are stored and ready to ship directly from us.
Dispatch time: within 3 working days.
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Featured Artists - Works by our Featured Artists may be held either by Colours Across or by the artists themselves. Depending on the artwork and the artist's location, an artwork may be delivered to Colours Across before dispatch or shipped directly from the artist to the customer.
All delivery arrangements are coordinated by Colours Across. Appropriate packaging and insured delivery are arranged according to the nature, value and location of the artwork.
Dispatch times vary. If you require an estimated delivery timeframe for a particular artwork, please contact us before purchasing.
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If you require an estimated timeframe for a specific piece, please contact us prior to purchasing.
Urgent or Time-Sensitive Orders
If you require faster delivery or are buying for a specific date or occasion, please contact us before completing your order to check whether an expedited delivery is possible.
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Packaging & Handling
All artworks are packed securely using high-quality, protective materials suitable for fine art.
We ensure each piece is prepared for safe transit and arrives in the best possible condition.
Delivery Services
We use reputable couriers appropriate to the artwork and destination.
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Shipping may include tracking and/or signed delivery depending on the artwork’s value and fragility.
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Receiving Your Order
Please inspect your artwork upon arrival.
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If your item arrives damaged or appears to be incorrect, please notify us within 48 hours so we can assist you promptly.
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For further information, please refer to our Return & Refund Policy.
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Questions?
If you have any questions about delivery times, international shipping, packaging, or specific artworks, please don't hesitate to contact us.
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We’re always happy to help.
