Shipping Policy
​At Colours Across, every artwork is handled with care to ensure it reaches you safely and in perfect condition. Below you’ll find all the information you need about how we ship within the United Kingdom.
Where We Ship
We currently ship to addresses within the United Kingdom only.
Delivery Costs
Delivery is free on all UK orders.
Dispatch Times
Pre-loved pieces are stored and ready to ship directly from us.
Dispatch time: within 3 working days.
Works by our featured artists are held in the artists' own collections.
Before shipping to you, they must first be delivered to Colours Across for inspection, packaging, and dispatch.
Dispatch time varies and is longer than for pre-loved items.
If you require an estimated timeframe for a specific piece, please contact us prior to purchasing.
Urgent or Time-Sensitive Orders
If you require faster delivery or are buying for a specific date or occasion, please contact us before completing your order to check whether an expedited delivery is possible.
Packaging & Handling
All artworks are packed securely using high-quality, protective materials suitable for fine art.
We ensure each piece is prepared for safe transit and arrives in the best possible condition.
Delivery Services
We use reputable UK couriers.
Shipping may include tracking and/or signed delivery depending on the artwork’s value and fragility.
Receiving Your Order
Please inspect your artwork upon arrival.
If your item arrives damaged or appears to be incorrect, please notify us within 48 hours so we can assist you promptly.
For further information, please refer to our Return & Refund Policy.
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Questions?
If you have any questions about delivery times, packaging, or specific artworks, please don't hesitate to contact us.
We’re always happy to help.
